Privacy Policy

The protection of your personal data is an important concern for us. We process personal data exclusively in accordance with the GDPR, the Austrian Data Protection Act (DSG), and other applicable legal regulations (e.g. Telecommunications Act, Artificial Intelligence Act).

Personal data is any information relating to an identified or identifiable natural person (e.g. name, e-mail address or IP address).

When visiting and using this website, personal data may be processed. Depending on the functions used, cookies may also be set and third-party services integrated. The respective legal basis is specified for each processing operation in the corresponding section. Details on the services used can be found under point 6 (Integrated services and tools).

This website is hosted by the following provider:

Framer B.V., Rokin 75, 1012 KL Amsterdam, Netherlands.

When you access the website, the provider processes the technically required access data (see point 4) on our behalf for the purpose of providing the website and ensuring its technical functionality. A data processing agreement pursuant to Art. 28 GDPR has been concluded with the provider, which ensures compliance with data protection regulations. 

The legal basis for this processing is our legitimate interest in the secure and efficient provision and operation of the website (Art. 6 para. 1 lit. f GDPR). The provision of personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract, but viewing the website without providing the data is not possible.

Each time the website is accessed, technical data transmitted by your browser is automatically collected. This includes in particular:

• IP address of the accessing device

• Date and time of access

• Accessed page or file

• Amount of data transferred

• Browser type and operating system used

• The previously visited page (referrer), if transmitted

This data is technically necessary to deliver the website correctly, ensure its stability and security, and ward off attacks. This data is not merged with other data sources, nor is it evaluated for marketing purposes.

"Request Material" Form

• Provider: The form is provided via Framer: Framer B.V., Rokin 75, 1012 KL Amsterdam, Netherlands. 

• Purpose: Processing your request and communicating with you.

• Processed data: The details you entered (e.g., name, email address, message) as well as technical transmission data.

• Legal basis: Art. 6 para. 1 lit. b GDPR (pre-contractual or contractual communication); insofar as no contractual relationship is initiated, Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to inquiries). The provision of personal data is not required by law, but is at most necessary for initiating and concluding a contract. Failure to provide the data would mean that we cannot process your request.

• Third country transfer: Framer is a company based within the EU, but processes the data during transmission via sub-processors, some of which are located in the USA; the data transfer is adequately secured via Standard Contractual Clauses (Art. 46 GDPR).

• Storage period / Revocation: Storage until the inquiry has been finally processed and there are no conflicting legal storage obligations. You can object to the processing at any time.

AI Chatbot

• Provider: fluid frames gmbh, Aiglhofstraße 45/5, A-5020 Salzburg

• Purpose: automated answering of inquiries and support for users through our AI system chatbot.

• Processed data: Your chat inputs (including any personal data contained therein), technical connection data (IP address) and timestamps.

• Legal basis: Art. 6 para. 1 lit. b or lit. f GDPR for processing your inquiry; as far as the service sets cookies or loads external content when the page is called up, Art. 6 para. 1 lit. a GDPR (consent). The provision of personal data is not required by law. If you decide not to use our chatbot and therefore not to provide your data, this would mean that you cannot use our chatbot. 

• Automated decision-making: There is no solely automated decision-making with legal effect within the meaning of Art. 22 GDPR.

• Storage period / Revocation: 90 days; consent given can be revoked at any time (without affecting the lawfulness of the processing carried out based on the consent until revocation).

• Note to users: Please do not enter any sensitive data (especially political opinions, health data, etc.) in the chat.

Fonts

• Provider / Delivery: The fonts used are delivered locally via the hosting of this website. When loading the fonts, no connection is established to third-party servers (e.g. Google).

• Purpose: Uniform and appealing presentation of the content.

• Processed data: None beyond the access data mentioned in point 4 (Server log files) — the font files are loaded via hosting like any other file on this website. 

• Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in uniform presentation). The provision of personal data is neither legally nor contractually required. Failure to provide the data would mean that the visual presentation of the website is not possible.

• Third-country transfer: None.

• Storage period: Storage until the request has been conclusively processed and there are no conflicting statutory retention obligations. The specifications for the storage period of the server log files apply.

You have the following rights regarding your personal data:

• Access (Art. 15 GDPR)

• Rectification of incorrect data (Art. 16 GDPR)

• Erasure (Art. 17 GDPR)

• Restriction of processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Objection to processing (Art. 21 GDPR)

To exercise these rights, an informal message to the contact details specified in point 1 is sufficient.

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the supervisory authority. The competent authority in Austria is:

Austrian Data Protection Authority 

Barichgasse 40-42, 1030 Vienna

Email: dsb@dsb.gv.at 

Web: www.dsb.gv.at